Standard Monthly Nanorep Subscription
Online Customer Service Software | nanorep.com
nanoRep is a self-service online customer service software with knowledge base & ticket system that increases customer experience & satisfaction while reducing support costs.
nanoRep is a customer support solution for addressing abandonment of e-commerce websites. Designed for e-commerce sites selling hardware, software, education, web services and more, nanoRep learns and stores the customers’ on-line questions and the support representatives’ answers in a self-growing knowledge-base.
nanoRep’s knowledge base learns and grows based on what the customers’ are actually asking, with no need to predefine questions, templates or categories.
Within three months nanoRep will learn about 90% of any business questions while reducing the number of escalated questions to the customer support team, improving customer satisfaction and increasing online sales.
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